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Terms & Conditions

The orders are accepted only in written form on our website (online). The customer sends the order via the Internet, then he will receive at the end of the procedure, a notice of the order confirmation, or by email, indicating the order number, assuming that after sending the order, the number does not appear (within a few minutes), it means the proposal was not accepted, for all legal purposes, for accounting motives, administration or product not available.

All prices on the website include VAT. Prices may be modified at any time without notice.

In the catalogue published on the site KEY GADGETS as "the access and opportunity to order online and in real-time change product availability, we do not guarantee the accuracy of the immediate availability of the goods ordered. If this were to occur we will contact you and tell you the waiting time. In this case, you can decide whether to partly process the order or waiting for the arrival of the article not available, or cancel the order and receive an immediate refund.

For items to order upon request, therefore, are not available for immediate shipment, delivery will be agreed.

The technical information contained on the KEYGADGETS website, is derived from information published by manufacturers of products in our catalogue. Therefore, we reserve the right "to modify the technical data and dimensions of catalogue products, as it is announced by the producers, without notice.

The correspondence of the goods to the specifications published in site , nor 'any other fact we do not directly attributable.


For inquiries, both about to your order as well as information or clarification, please contact us in the following ways:

Email: - Telephone: +39338874 35 41

Our methods of payment are the following :
1) Cheque : We accept payments by check to the order of KEY Ennio Baglioni, to be sent to
65123 Pescara (PE) Via Giuseppe di Vittorio, sn
2) Bank Transfer: ACCOUNT HOLDER : KEY Ennio Baglioni
IBAN : IT 50 J 02008 15413 000401328413
UniCredit Group in BANCA DI ROMA


4) Paypal.

In general, our shipping time varies from 2 days to 40 days maximum, depending on the item.

Items such as accessories and small equipment will be shipped within 2-4 days after receiving payment; other items such as large machines need more days.

Shipments can be selected during the purchase, at the discretion of the buyer, while for the purchase of heavy machinery we exclusively use express courier, with an estimated cost available during the ordering process.

items like accessories and small equipment will be shipped within 2-4 days of receiving payment, other items instead of needing more days like big machines.

shipments are selectable during purchase courier , at the discretion of the purchaser , and for the purchase of heavy machinery we only use express courier, with an estimated cost available during the order process .

Return policy


Information for return, conform to art. 5 DL 185/1999, if the client is a consumer (ie a person who buys goods for purposes not related to his professional activity, and does not indicate in the order form a reference to his VAT) you have the right to rescind the purchase contract for any reason, without explanation and without penalty, except as described in paragraph 1.


1. To exercise this right, the client must send a statement to KEY to that effect within 10 working days from the date of receipt of the goods. Such notice shall be sent by certified mail with acknowledgment of receipt, addressed to:

KEY di Ennio Baglioni
Via Giuseppe Di Vittorio, sn
65123 Pescara
Tel. +39 338.3872310


Or by telegram or fax sent within that period of 10 days and followed by a confirmation by registered mail, acknowledgement receipt requested, and shall be sent within 48 hours. Once we have received notice of resignation, the customer assistance service KEY will quickly inform you about the customer instructions on how to return the goods that must be received within 10 days from KEY’s authorization.

    * The right applies to products purchased in their entirety, and cannot be exercised only in parts of the purchased product (eg accessories, software, accessories, etc.);

    * The right does not apply to audio-visual products or sealed software (including those attached to hardware), once opened;

    * The goods must be returned intact and in their original packaging complete in all its parts (including packaging and any documentation and accessory equipment: manuals, cables, etc.), to limit damage to the original package, we recommend, whenever possible, putting it in a second container in which the label is placed. In all cases the attachment of labels or tape directly on the original product packaging should be avoided;

    * According to KEY, shipping costs for the return of the products shall be borne by the customer;

    * The shipment up until the certificate of receipt in our warehouse is under the responsibility of the customer;

    * In case of damage to the goods during transport, KEY will notify the customer (within 5 working days of receipt of goods in their stores), so that they can file a timely complaint against the carrier of your choice and obtain reimbursement of the value of the goods (if insured), in this case, the product will be available for the customer.

If you have a problem that has been solved by our technical support, you can return the product. The first step is to fill out the return form.

This form must be filled out completely and we will reply via email within 3 business days with instructions on the return.

Products must be returned in their original packaging. We do not refund damaged products due to insufficient packaging. We urge you to use protective covers to prevent damage during transport. The return must be approved before.

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